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Ontario Airport Updates - October 2020

ONTo What Matters Most encourages safe travels, reinforces airport’s commitment to passengers, community

(Ontario, California – October 22, 2020) – At Ontario International Airport (ONT), what matters most are the customers and communities it serves, the safe travels it helps to make possible, and the connections and opportunities it creates for one of the most robust population and economic centers in the United States.

Even amid the disruptions of a global pandemic, ONT’s commitment to the vital role it plays has been unbending, and is at the heart of a new recovery initiative for one of America’s most successful aviation gateways.

ONTo What Matters Most emphasizes Ontario’s core values and embraces the challenges and opportunities of our new reality – one that puts a higher premium than ever on health and safety. The campaign embraces the airport’s popular “ONT” brand.

“For months now, everything we do – the way we socialize, shop, work, travel and so much more – has been impacted by the COVID-19 pandemic. What Matters Most captures that desire we all have to move forward, and to do so safely and responsibly,” said Alan D. Wapner, President of the Ontario International Airport Authority (OIAA) Board of Commissioners.

Before COVID, ONT was America’s fastest-growing airport two years running, welcoming more than 5.5 million passengers in 2019. While all airports experienced a decline in passenger volumes once the pandemic hit, ONT’s recovery rate is the third highest in the U.S. and No. 1 in California. The number of passengers flying into or out of ONT has increased every month since May, and several carriers have initiated or announced new service offering. Delta Air Lines began twice-daily, nonstop service to Seattle-Tacoma International Airport this month, Southwest plans to initiate new, nonstop service to Houston in November and international carrier Volaris is planning new service to Mexico City, also in November.

“We’re excited about the future, and are determined to create the safest, most welcoming travel experience we possibly can,” said OIAA CEO Mark Thorpe. “Everything we do is with our customers in mind. ONTo What Matters Most not only reinforces that commitment, but expresses our gratitude to a community and a region that have been so supportive of us over the years.”

The campaign will include multimedia advertising, signage and messaging around ONT’s enhanced safety protocols, as well as its location, amenities, convenience and accessibility.

“Whether it’s a business traveler, a leisure traveler, a college student returning for the holidays or someone wanting to visit a family member across the country, we want to assure our customers that what matters most to them is our priority as well,” said Ronald O. Loveridge, Vice President of the OIAA Board of Commissioners.

For more on ONTo What Matters Most, click here.

About Ontario International Airport (ONT)

Ontario International Airport (ONT) is the fastest growing airport in the United States, according to Global Traveler, a leading publication for frequent fliers. Located in the Inland Empire, ONT is approximately 35 miles east of downtown Los Angeles in the center of Southern California. It is a full-service airport with nonstop commercial jet service to 21 major airports in the U.S., Mexico and Taiwan, and connecting service to many domestic and international destinations. There is an average of 67 daily departures offered by nine air carriers. More information is available at www.flyOntario.com. Follow @flyONT on Facebook, Twitter, and Instagram

About the Ontario International Airport Authority (OIAA)

The OIAA was formed in August 2012 by a Joint Powers Agreement between the City of Ontario and the County of San Bernardino to provide overall direction for the management, operations, development and marketing of ONT for the benefit of the Southern California economy and the residents of the airport's four-county catchment area. OIAA Commissioners are Ontario City Council Member Alan D. Wapner (President), Retired Riverside Mayor Ronald O. Loveridge (Vice President), Ontario City Council Member Jim W. Bowman (Secretary), San Bernardino County Supervisor Curt Hagman (Commissioner) and retired business executive Julia Gouw (Commissioner).



Ontario International Airport expects gradual recovery as traffic soars

Ontario International Airport (ONT) in the US state of California has managed nearly 200,000 travellers last month, indicating a gradual recovery in passenger volumes.


Ontario airport to conduct first assessment of ADA compliance in 20 years
Virtual town hall on accessibility is set for Oct. 30

For the first time in 20 years, Ontario International Airport will conduct an inspection and develop a plan to ensure the airport is accessible to elderly passengers and people with disabilities, the airport reported.


Ontario International Airport buoyed by freight shipments in September
Passenger volumes showed signs of gradual recovery

(Ontario, California – October 14, 2020) – Commercial freight volume at Ontario International Airport (ONT) increased more than 20% in September while the number of air travelers rose to almost 200,000, reflecting a gradual recovery at the Southern California airport in recent months.

According to the Ontario International Airport Authority (OIAA), September’s passenger count was more than 195,000, a decrease of 58.4% compared to the same month last year. The number of domestic passengers exceeded 191,000, while international travelers totaled more than 3,500, decreases of 57% and 84.5%, respectively.

Over the first nine months of the year, ONT welcomed 1.9 million passengers. Domestic travel volume was more than 1.8 million, a decrease of 52% compared to the same period in 2019, with the number of international passengers reaching 76,000.

Passenger Totals

September 2020

September 2019

% Change

YTD 2020

YTD 2019

% Change

Domestic

191,467

446,169

-57.09%

1,840,964

3,838,865

-52%

International

3,570

23,155

-84.58%

76,336

223,889

-65.9%

Total

195,037

469,324

-58.44%

1,917,300

4,062,754

-52.8%

“Cargo continues to be a point of strength and pride for us as Ontario enjoys the fastest rate of growth among airports in the continental United States,” said Mark Thorpe, chief executive officer of the OIAA. “And while passenger volumes remain significantly lower year-over-year, Ontario’s rate of recovery puts it third among U.S. airports and first among airports in California.”

Since reaching its low point in air travel in April following the onset of the coronavirus pandemic, ONT passenger volume has grown on a percentage basis every month between May and September, Thorpe added.

Delta Air Lines began twice-daily, nonstop service to Seattle-Tacoma International Airport this month while international carrier Volaris is planning new service to Mexico City beginning

Meanwhile, Ontario experienced a 22.5% gain in commercial freight volume in September, the sixth month this year of better than 20% growth, with shipments totaling more than 73,000 tons. On a year-to-date basis, freight volume was nearly 645,000 tons, almost 20% more than the January through September period in 2019.

Air cargo (tonnage)

September 2020

September 2019

% Change

YTD 2020

YTD 2019

% Change

Freight

73,440

59,918

22.57%

644,996

539,062

19.7%

Mail

2,174

1,271

71.01%

15,780

18,221

-13.4%

Total

75,614

61,189

23.57%

660,776

557,283

18.6%

About Ontario International Airport (ONT)

Ontario International Airport (ONT) is the fastest growing airport in the United States, according to Global Traveler, a leading publication for frequent fliers. Located in the Inland Empire, ONT is approximately 35 miles east of downtown Los Angeles in the center of Southern California. It is a full-service airport with nonstop commercial jet service to 21 major airports in the U.S., Mexico and Taiwan, and connecting service to many domestic and international destinations. There is an average of 67 daily departures offered by nine air carriers. More information is available at www.flyOntario.com. Follow @flyONT on Facebook, Twitter, and Instagram

About the Ontario International Airport Authority (OIAA)

The OIAA was formed in August 2012 by a Joint Powers Agreement between the City of Ontario and the County of San Bernardino to provide overall direction for the management, operations, development and marketing of ONT for the benefit of the Southern California economy and the residents of the airport's four-county catchment area. OIAA Commissioners are Ontario City Council Member Alan D. Wapner (President), Retired Riverside Mayor Ronald O. Loveridge (Vice President), Ontario City Council Member Jim W. Bowman (Secretary), San Bernardino County Supervisor Curt Hagman (Commissioner) and retired business executive Julia Gouw (Commissioner).



Ontario Airport to host Virtual DisAbility Town Hall to evaluate how ONT can better serve individuals with disabilities

(Ontario, California – October 9, 2020) – Ontario International Airport (ONT) will host a virtual town hall meeting to discuss ways the airport can better serve individuals with disabilities and ensure that everyone’s journey through ONT is convenient, thoughtful and inclusive.

The Virtual DisAbility Town Hall will be held from 9-11 a.m. on Friday, October 30. Participants can register in advance in one of three ways:

Zoom call-in instructions will be sent after you have registered. All interested persons, including individuals with disabilities and organizations representing individuals with disabilities, are invited to participate in the conversation, which is being held in a virtual setting due to COVID-19.

If you cannot attend the virtual town hall but wish to provide feedback, you can do so by visiting https://ontmktg.info/ADAWebFeedback through November 30.

For more information or questions about the Virtual DisAbility Town Hall, please email: communityengagement@flyontario.com.

As a covered entity under Title II of the Americans with Disabilities Act, the Ontario International Airport Authority does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services and activities. .

About Ontario International Airport (ONT)

Ontario International Airport (ONT) is the fastest growing airport in the United States, according to Global Traveler, a leading publication for frequent fliers. Located in the Inland Empire, ONT is approximately 35 miles east of downtown Los Angeles in the center of Southern California. It is a full-service airport with nonstop commercial jet service to 21 major airports in the U.S., Mexico and Taiwan, and connecting service to many domestic and international destinations. There is an average of 67 daily departures offered by nine air carriers. More information is available at www.flyOntario.com. Follow @flyONT on Facebook, Twitter, and Instagram

About the Ontario International Airport Authority (OIAA)

The OIAA was formed in August 2012 by a Joint Powers Agreement between the City of Ontario and the County of San Bernardino to provide overall direction for the management, operations, development and marketing of ONT for the benefit of the Southern California economy and the residents of the airport's four-county catchment area. OIAA Commissioners are Ontario City Council Member Alan D. Wapner (President), Retired Riverside Mayor Ronald O. Loveridge (Vice President), Ontario City Council Member Jim W. Bowman (Secretary), San Bernardino County Supervisor Curt Hagman (Commissioner) and retired business executive Julia Gouw (Commissioner).



Wingz takes off at Ontario International Airport
Ride hail company approved for airport’s ground transportation program

(Ontario, California – October 7, 2020) – Passengers now have another convenient option to reach Ontario International Airport (ONT) with the addition of ride-app Wingz to the airport’s ground transportation program

Ontario airport officials permitted the new service, authorizing Wingz drivers to provide curbside service for departing and arriving passengers at both ONT terminals.

“We are pleased to welcome Wingz to Ontario,” said Atif Elkadi, ONT’s deputy chief executive officer. “We work hard to understand and meet the needs of our customers and the new Wingz service adds nicely to our efforts to deliver a positive, stress-free customer service experience for leisure and business travelers.”

Ontario Airport customers can make a Wingz reservation up to two months in advance at a fixed rate and request a driver of their choice

In addition to California, the San Francisco-based company serves major airports in Florida, Texas, Arizona, Oregon and Washington. Wingz joins Lyft Inc. in providing app-based transportation service at ONT.

About Ontario International Airport (ONT)

Ontario International Airport (ONT) is the fastest growing airport in the United States, according to Global Traveler, a leading publication for frequent fliers. Located in the Inland Empire, ONT is approximately 35 miles east of downtown Los Angeles in the center of Southern California. It is a full-service airport with nonstop commercial jet service to 21 major airports in the U.S., Mexico and Taiwan, and connecting service to many domestic and international destinations. There is an average of 67 daily departures offered by nine air carriers. More information is available at www.flyOntario.com. Follow @flyONT on Facebook, Twitter, and Instagram

About the Ontario International Airport Authority (OIAA)

The OIAA was formed in August 2012 by a Joint Powers Agreement between the City of Ontario and the County of San Bernardino to provide overall direction for the management, operations, development and marketing of ONT for the benefit of the Southern California economy and the residents of the airport's four-county catchment area. OIAA Commissioners are Ontario City Council Member Alan D. Wapner (President), Retired Riverside Mayor Ronald O. Loveridge (Vice President), Ontario City Council Member Jim W. Bowman (Secretary), San Bernardino County Supervisor Curt Hagman (Commissioner) and retired business executive Julia Gouw (Commissioner).